OUR FAQs
Frequently Asked Questions
General Questions
Channel Aviation provides charter services across Australia and internationally. We operate flights to major cities, regional areas, and remote destinations worldwide, ensuring full flexibility to meet your travel or cargo needs.
Simply click the “Get a Quote” button on any page, or contact us directly via phone or email. We’ll respond quickly with a tailored solution based on your requirements.
We offer FIFO (fly-in fly-out) charters, air medical and medevac flights, remote access charters, cargo charters, and private/corporate VIP jet charters. All services are available both domestically and internationally, including remote and hard-to-reach areas.
Booking & Scheduling
We recommend booking at least 24-48 hours ahead. For urgent requests, including emergency medical or last-minute travel, we do our best to arrange flights as quickly as possible based on aircraft availability.
Yes, bookings can be modified or cancelled subject to our cancellation policy. We provide full terms during the quoting process and work to accommodate changes when possible.
Please provide your departure and arrival locations, preferred dates and times, passenger or cargo details, and any special requirements. This allows us to tailor the right aircraft and service for your journey.
Aircraft & Services
Our fleet includes turboprops, light jets, midsize jets, and long-range aircraft suitable for both short regional flights and international routes. Each aircraft is selected based on performance, comfort, and mission suitability.
Yes. We offer aircraft specifically suited to remote and regional runways, including rugged terrain and limited infrastructure. These are ideal for mining, remote community access, and outback logistics.
Absolutely. We can arrange premium in-flight catering, luxury ground transport, and concierge services upon request for both domestic and international flights.
Cargo & Services
We handle a wide variety of cargo, including general freight, perishable goods, sensitive equipment, dangerous goods, and urgent shipments. Services are available to and from major cities, regional hubs, and remote airstrips.
Pricing is based on weight, dimensions, cargo type, route, and aircraft required. Our team will provide a precise, transparent quote tailored to your cargo needs.
Yes. We specialise in time-sensitive and express cargo, with dedicated aircraft available for urgent deliveries throughout Australia and select international destinations.
Medical & Emergency Flights
Yes. We offer fully equipped air ambulance services, including ICU-capable aircraft with medical staff. Flights can be arranged quickly for emergencies across Australia and internationally.
Medevac and emergency flights can often be deployed within a few hours, depending on location, weather, and aircraft readiness. We prioritise rapid response and patient care.
Yes. Medical escorts, family members, and stable patients can accompany the flight when medically appropriate and based on space availability.
Payment & Pricing
Payment is made via secure electronic bank transfer or credit card. Payment terms will be confirmed at the time of booking.
Charter pricing varies based on aircraft type, availability, routing, and seasonal demand. All quotes provided are firm and transparent once issued.
Yes. We offer tailored pricing and priority services for corporate accounts, mining contracts, recurring cargo clients, and VIP travelers.
Safety & Privacy
Yes – safety is our top priority. All operations comply with the Civil Aviation Safety Authority (CASA) regulations and International Civil Aviation Organization (ICAO) standards. We work with experienced pilots, certified aircraft, and enforce strict safety protocols on every flight.
Your privacy is respected at every step. All personal and booking information is handled in accordance with the Australian Privacy Principles (APPs). We do not share your details without consent and maintain strict confidentiality for all clients.